We will email a list of questions to establish your website requirements. These can be discussed over the phone, at a face-to-face meeting or by email. Please supply as much information as possible at this stage. We are always happy to advise on additional content you might like to consider.

If you are happy to proceed based on the guideline cost, we will write a full website specification outlining in detail the proposed content, cost, payment terms and any additional services.

We may liaise with you about keywords or phrases for search engine optimisation at this stage.

We then require you to review the proposal in detail and supply any amends in writing to us. We will then revise the proposal and return it to you for final sign-off.

The next step is to put together the home page design. We usually need the following:

• description for the home page (please be short and to the point and try and use any key phrases that your target audience might enter into a search engine.).
• any contact details you would like us to feature on the home page (e.g. tel no, address, email address)
• any social media links you would like to include (facebook, twitter, instagram etc.)
• hi-res company logo as eps, jpeg or png file
• any photos you would like us to use on the website. Alternatively, we can source stock photos at additional cost.
• any membership logos
• client testimonials if available

You will need to supply content for the each page of the website in electronic format. This should be via a word document or email. Any photos will also need to be supplied in a suitable resolution as .jpeg files.

This process can take a good deal of time and can sometimes lead to a delay in the process. As such, we strongly recommend you start collating the content for the website at the very start of the project.

If the delivery of content is delayed by more than 28 days, we reserve the right to charge for work completed up to this point.

You will now need to review the website carefully and ensure that you are happy with all of the content before it goes live.

We can set-up up to 5 email addresses for you using your domain name. There are 2 options for you to choose from:

1. Email Forwarding - this is the most simple approach. We can set-up any address using your domain name (e.g. info@yourdomainname.com) and forward any messages sent to this address to the existing email address you use (e.g. yourname@gmail.com). The downside of this is that while you will receive any messages sent to info@yourdomainname.com, any replies and messages you send out will come from your existing email account (e.g. yourname@gmail.com).
2. Email Account - a more professional approach is to set-up a new email account that you send and receive from. We can set-up up to 3 accounts for you. We will ask you to supply a password featuring a minimum of 9 alphanumeric characters with a mix of upper and lower case. Alternatively we are always happy to auto-generate a 100% secure password for you though this won't be a memorable one!

We will supply instructions on setting up your email account in Outlook, phone or iPad. We will help troubleshoot any issues. If you require us to set-up the account for you on your device locally or remotely, we would be more than happy to do so for a small fee.

We can host your website and email for you. The fee for doing so is invoiced on an annual basis a year in advance. We offer a number of packages depending on the space you require as outlined below.

• 500MB
• 1GB
• 2GB
• 4GB